Frequently Asked Questions
Ultra Paradise Vacations
What is an Ultra-Travel Vacation?
This all-inclusive group travel experience lets you fully immerse
in your destination without worrying about logistics, finances,
or planning. We handle everything, including booking and managing activities, tours, accommodations, airfare, meals, and transfers. Our expert team curates itineraries to maximize your time with unique adventures, cultural experiences, historical insights, and culinary delights. Each year, we host six trips around the world.
How do we manage your vacation?
Once you book an UltraParadise Vacation, you’ll be added to our exclusive WhatsApp group for regular updates and important information. This helps you stay informed and prepared. If you have questions before your trip, our travel guest manager is available to help. During your vacation, our travel coordinators will manage the group, working with trusted local guides and tour companies to ensure everything runs smoothly, so you can relax and enjoy a worry-free vacation.
How do Payment Plans work?
All UP vacations offer flexible payment plans with installment options of 8-12 months, or you can create a customized plan to fit your budget. A minimum deposit is required upon registration to confirm your spot. You'll receive an updated invoice via email after each payment, allowing you to track your remaining balance. Payments can be made via bank transfer, credit, or debit card. The final installment is due 45 days before your trip, giving you time to organize your spending money.
Not from Trinidad can I still join?
UP Travel Vacations are open to everyone worldwide. You will be responsible for visa requirements and airfare to your chosen destination. For group bookings, we may be able to book your airfare. We recommend selecting the Express option, which does not include flights. Check your visa status for our upcoming destinations. All vacations depart from Piarco International Airport, and airfare is included if departing from Trinidad & Tobago.
Who attends our vacations?
Our trips are open to anyone with a valid passport, welcoming travelers from all walks of life. We design vacations for a diverse audience, typically attracting a younger crowd aged 25-45, with 70% females and 30% males. About 40% of our travelers attend solo. With UP, you’re never truly alone; our team works hard to make you feel at home and create a vibrant group experience. Solo travelers can choose a roommate or book a single room. We also welcome couples and groups of friends.
Is an UP Vacation right for me?
UP is an active experience. If you prefer a more relaxing vacation, our trips may not be for you. Punctuality is crucial, and if you struggle with early mornings, an UP trip might not suit you. Our vacations feature group activities like pool parties and bar crawls to encourage socializing. If you prefer solitude, have no interest in interacting with others, or are very picky, an UP vacation might not be the best choice. Patience and open-mindedness are also essential.
Will I have any free time?
At UltraParadise we strive for the perfect mix of planned activities and free time. Some days are packed and others are more laid back, most of all there will always be free time to enjoy the destination at your pace, after all you're on vacation. Our travel directors and local guides will offer expert suggestions for your free time. Note however any activities you engage in outside of our planned itinerary will be at your own expense.
I have some more questions?
We have a customer support team ready to assist you. Contact us at ultratravelclub@gmail.com or +1 868 770 7433. For more information about our vacations, please refer to the Travel Terms. To attend a UP Experience, start by reading the vacation package on the travel page, followed by our terms and conditions. Click the registration icon on the last page of the travel package to sign up. We’re here to help with any questions or concerns.